Chapter 16: System Administration, User Roles & Offline LAN Operations

This chapter details hospital profile configuration, granular user permissions, action audit logs, automated MySQL database backups, and offline-first Local Server setup.

1. Hospital Business Profile & Letterhead Branding

To configure hospital identity and print headers:

Navigate to Setting > Business Profile (companyprofile).
Set Hospital Legal Name, Registration / Clinical Establishment Number, Address, Telephone, Email, and GSTIN.
Upload the high-resolution Hospital Logo Crest (PNG with transparent background).
Set default print layouts (Full A4 Letterhead with Crest, Blank Letterhead Mode, or Compact Thermal).
Click Save Profile.

2. Granular Role-Based Access Control (RBAC) & Users

Manage system users and access privileges:

Navigate to Setting > User Management (user).
Click Create New User and set Username, Employee ID, Full Name, and Department.
Assign the User Role Persona:

- Admin / Manager - Doctor / Surgeon - Nurse / Ward Staff - Front Desk / Reception - Pharmacist - Lab Technician - Billing Cashier

Configure granular module permissions (View, Create, Edit, Delete, Authorize, Export).
Click Save User Account.

3. Clinical Action Audit Trails

The system logs all sensitive clinical and financial actions in an immutable audit ledger:

Patient record modifications (who changed patient contact or demographic details).
Prescription edits or diagnostic test cancellations.
Billing discount authorizations and payment mode overrides.
Audit records can be reviewed by clicking the Audit Trail icon on any patient or invoice file.

4. Automated Database Backups & Data Protection

To guarantee 100% data safety:

Daily Automated MySQL Dumps: The system executes automated nightly backups compressed into encrypted .sql.gz archives.
Manual 1-Click Backup: Administrators can generate an instant snapshot before system updates from Settings > Database Backup.
Data Retention: Backups can be mirrored to external network-attached storage (NAS) or secondary off-site backup servers.

5. Offline-First Hospital LAN Deployment

For healthcare institutions where 24/7 uninterrupted uptime is mandatory regardless of internet availability:

Uttercode Healthcare ERP is built to run flawlessly on a local hospital server within the hospital's Local Area Network (LAN).
All desktop workstations, consultation rooms, nursing stations, lab computers, and billing windows connect seamlessly over high-speed gigabit Wi-Fi/Ethernet.
Optional secure tunnel synchronization can replicate data to a remote central cloud server whenever internet connectivity is restored.