1. Privacy Policy

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

1.1 What information does Myshubhyog.org collect from you?

Myshubhyog.org is an online matchmaking ("Service"). In order to provide the services, we ask for certain personal information which is displayed on the site on behalf of you to find the perfect life partner. You hereby provide your consent to collect, process, and share your personal information in order to provide the service.

1.2 Myshubhyog.org gathers the following types of information:

• Information you submit
• Information not directly submitted by you
• Information we receive from others

1.3 Information submitted by you

In order to avail the service, you provide the following information:

• Personal details like name, gender, date of birth, contact details, educational qualification, employment details, photos, marital status, and your interests.
• Payment information, such as debit or credit card number or UPI, when availing of a paid service.
• Testimonials submitted by you, including your success story and photos.
• Information submitted voluntarily while participating in surveys, contests, promotions, or events.
• Details shared with our customer care team (for monitoring, training, and ensuring better service).
• Friend's email address for sending interesting profiles or articles (used only for a one-time message).
• Your chats, messages, and content published as part of the service.

1.4 Information not directly submitted by you

• User activity: Information about your activity on our services, such as login dates and times, features used, searches, clicks, pages visited, and interactions with other users, including messages exchanged.
• Device Information: Information from and about your device(s) such as IP address, device ID and type, device specifications, app settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
• SMS permission: Required for authenticating transactions via OTP sent by the Payment Gateway.

1.5 Information we receive from others

In addition to the information you provide directly, we may receive information about you from others, such as your marital status informed by other users.

2. How we use information we collect?

We use the information collected in the following ways:

• To provide the service.
• To manage your account.
• To provide you with customer support.
• To conduct research and analysis about your use of our services for providing better services.
• To communicate with you by email or phone about services, promotions, or offers that may be of interest to you.
• To recommend relevant matches and display your profile to other users.

3. With whom do we share your information?

Except where you are expressly informed on the site or as described in this privacy policy, we do not sell, rent, share, trade, or give away any of your personal information.

3.1 With other users

We publish the information you share with other users to provide the services. Be cautious about what you share with other users. You can always control your privacy settings.

3.2 With our service providers and partners

We may use third-party service providers to provide website and application development, hosting, maintenance, backup, storage, payment processing, analysis, and other services for us, which may require them to access or use information about you. These service providers operate under strict confidentiality obligations.

3.3 With law enforcement agencies

We will disclose your personally identifiable information as required by law and when necessary to protect our rights, other members' interests, and protection, and/or comply with a judicial proceeding, court order, or legal process.

4. How to access and/or control your information?

You have tools to manage your information. You can access, rectify, or update the information associated with your Myshubhyog.org account directly by logging into your account.

4.1 Additional Rights for EU Members

• Reviewing your information: You have the right to review the personal information we keep about you. You can request a copy by contacting us.
• Deletion or objection: You can request deletion or object to the processing of your information if you believe we are no longer entitled to use it. Note that certain information may be retained for record-keeping purposes.
• Requesting information relating to another user: Another user must contact us and provide their written consent before information is released.
• Withdrawing consent: Withdrawing consent means deleting your profile, and we won't be able to provide further service to you.

5. How we secure your information?

We implement safeguards to protect your information. However, no security system is impenetrable. We use encryption for sensitive information, restrict access to your information, and follow industry standards to protect personal information submitted to us.

6. How long we keep your information?

We keep your personal information only as long as you use our service and as permitted/required by law. Upon deletion of your account, we anonymize or delete your information, unless required for legal obligations or to protect the integrity of our website or users.

7. Cookies and other tracking tools

We and our third-party partners use various technologies like cookies and web beacons to collect information and identify user behavior. You may read our Cookies Policy for more details.

8. How we transfer information we collect internationally?

We collect information globally and primarily store it in India and other jurisdictions. We may transfer your information outside of your country of residence. Adequate steps are taken to protect your information during international transfers.

9. Changes to this Privacy Policy

We may modify or update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our services after any changes signifies your acceptance of the new terms.

10. Contact Us

If you have any questions about this privacy statement or the practices of this site, please email us at leva@myshubhyog.com or contact us at:

Myshubhyog.org
Plot number 12, Uttercode Software and Services,
Behind Harish sweet mart, Shikshak wadi, Ring road,
Jalgaon 425001, India
+91 75888153302, +91 9960154582

Or contact the Grievance Officer:

Saurabh Chaudhari
Uttercode Software and Services
Plot number 12, Uttercode Software and Services,
Behind Harish sweet mart, Shikshak wadi, Ring road,
Jalgaon 425001, India
grievanceofficer@myshubhyog.org